All your customer conversations, supercharged
The shared inbox, the multilingual AI, the escalation ladder and the integrations that turn WhatsApp into a real business platform.
Everything your team needs in one place
The tools to help your team respond with speed, context and good judgement.
One inbox for every conversation
Bring customer messages into one unified view. Track every conversation, assign the right teammate, and never lose a thread.
Connected channels · One viewContext your team can use
Keep contact details, notes, tags, tasks and connected business context close to the conversation, so replies start with what your team already knows.
Contacts · Notes · TasksAI with a human in control
AI can draft or send routine replies, search approved knowledge, update context and surface sentiment. Your team decides when to review, take over or resolve.
Drafts · Auto-reply · HandoffWork that keeps moving
Assignments, shifts, notifications and escalation make ownership visible, even when the team is busy or working away from the desk.
Assignments · Shifts · EscalationWeb and mobile access
Work from the web inbox or your phone. Reply, assign, review and stay notified when a customer needs the team.
Android & iOSTeam visibility and reporting
See response times, conversation volume, sentiment and ownership, so you know what is happening on the front line.
Shifts · InsightsIt understands how people actually type
Real customers don't write textbook Sinhala or perfect English. They switch languages mid-sentence, type Sinhala in English letters — Singlish — and drop in emoji. PingHere's AI reads all of it and replies in the same natural style.
Connect with customers wherever they reach you.
Bring your customer conversations into one shared inbox, with the team workflows and context to keep every reply moving.
Plays nicely with the tools you already use
Stop losing customers to a slow reply.
Set up your shared inbox in minutes. Your customers keep using the channels they already know.