Customer inbox for every channel

Every conversation. One clear next step.

PingHere brings customer messages into one shared workspace. AI takes care of the routine work, while your team stays in control of every reply.

Start free, no card neededSee how it works
Built for growing teams that sell, support and follow up through conversation.
AI mode active
4 conversations open
Human handoff ready
  • One inbox Shared workspace Every channel, one inbox
  • AI + human Reply control Hand off in one click
  • Any language Built for Sri Lanka Sinhala, Tamil and English first
  • Web + mobile Team access Wherever work happens
A better way to follow through

Customer conversations should move the business forward.

PingHere gives your team one place to understand, respond and act on every conversation.

The context is scattered

Customer details, past replies and follow-up tasks live in different places, so every handoff starts from zero.

The team cannot see the queue

A message can sit with one person while someone else assumes it has been handled.

Automation needs judgement

Teams need speed for routine questions and a clear human path when the conversation needs care.

What's inside

Everything your team needs in one place

The tools to help your team respond with speed, context and good judgement.

One inbox for every conversation

Bring customer messages into one unified view. Track every conversation, assign the right teammate, and never lose a thread.

Connected channels · One view

Context your team can use

Keep contact details, notes, tags, tasks and connected business context close to the conversation, so replies start with what your team already knows.

Contacts · Notes · Tasks

AI with a human in control

AI can draft or send routine replies, search approved knowledge, update context and surface sentiment. Your team decides when to review, take over or resolve.

Drafts · Auto-reply · Handoff

Work that keeps moving

Assignments, shifts, notifications and escalation make ownership visible, even when the team is busy or working away from the desk.

Assignments · Shifts · Escalation

Web and mobile access

Work from the web inbox or your phone. Reply, assign, review and stay notified when a customer needs the team.

Android & iOS

Team visibility and reporting

See response times, conversation volume, sentiment and ownership, so you know what is happening on the front line.

Shifts · Insights
See it work

Watch the AI work through a conversation

Messages arrive, the AI agent follows its steps, replies, and your team sees the result.

AI handles the routine

It searches approved knowledge, drafts or sends the reply and updates the contact.

You stay in control

Take over any conversation, or hand it back to AI, in one click.

Insights on every chat

Sentiment, intent and next steps are summarised beside the conversation.

Conversational AI

It understands how people actually type

Real customers don't write textbook Sinhala or perfect English. They switch languages mid-sentence, type Sinhala in English letters — Singlish — and drop in emoji. PingHere's AI reads all of it and replies in the same natural style.

SINGLISH (ROMANISED SINHALA) “mata 2k ona, gedara enna puluwanda?”
MIXED SINHALA + ENGLISH “ඔයාලගෙ delivery charge eka kiyada?”
TAMIL “இது இன்னும் stock இருக்கா?”
Every conversation, one workspace

Connect with customers wherever they reach you.

Bring your customer conversations into one shared inbox, with the team workflows and context to keep every reply moving.

WhatsApp LIVE Website chat widget LIVE
Instagram DM SOON
Messenger SOON
SMS SOON
Email SOON
Who it's for

Made for the businesses that live on chat

If your customers message before they buy, PingHere is built for you. Pick your industry to see how it works.

Online & social shops

Close orders in DMs without dropping a sale.

Learn more

Tourism & hospitality

Answer booking enquiries around the clock.

Learn more

Retail & showrooms

Win the high-consideration buys decided over chat.

Learn more

Clinics, salons & bookings

Take appointments and cut no-shows.

Learn more

Education & tuition

Handle enrolments, fees & parent updates.

Learn more

Real estate

Keep every lead warm and followed up.

Learn more

Every industry

See how PingHere fits shops, tourism, retail, clinics, schools and property teams.

View all use cases
Connects to your stack

Plays nicely with the tools you already use

WooCommerce PayHere Facebook Lead Ads WordPress Google Sheets Webhooks & API Zapier · soon
Pricing

Start free. Paid plans from Rs 1,000/mo.

A real free tier, AI bundled into every plan, no setup fee. Cancel anytime.

Free

Free

Test the waters, no card needed.

  • 1 number
  • 1 agent
  • 100 msgs/mo
  • 150 AI credits
Start free

Plus

Rs 1,000/mo

For solo shops getting serious.

  • 1 number
  • 2 agents
  • 1,000 msgs/mo
  • 500 AI credits
Choose Plus
MOST POPULAR

Pro

Rs 3,900/mo

For growing teams that live in the inbox.

  • 3 numbers
  • 6 agents
  • 8,000 msgs/mo
  • 3,000 AI credits
Choose Pro

Business

Rs 9,900/mo

For high-volume, multi-branch operations.

  • 10 numbers
  • 20 agents
  • 30,000 msgs/mo
  • 10,000 AI credits
Choose Business
See full pricing & features →
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Stop losing customers to a slow reply.

Set up your shared inbox in minutes. Your customers keep using the channels they already know.

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