Meet customers where the conversation starts
PingHere brings customer conversations into one calm workspace, so your team can keep context wherever a conversation begins.
Bring every business WhatsApp number into one shared inbox, with multilingual AI and the team tools to keep every reply moving.
- One inbox for multiple WhatsApp numbers
- AI that understands Sinhala, Tamil, English and Singlish
- Assignments, tags, shifts and escalation when a chat waits too long
Website chat widget
Add a branded chat widget to your website and bring those conversations into the same PingHere workspace as WhatsApp.
- Lightweight widget that matches your website
- Visitor conversations in the same shared inbox
- Conversation history and team handoff in one place
- One inbox Every channel together No switching between apps
- One history Same customer, same thread Context follows the person
- Same AI Same rules on every channel Drafts, auto-reply, handoff
- Same team Shared ownership Assignments, shifts, escalation
From first message to next step
Every channel follows the same path, so your team learns the workflow once.
Connect the channel
Link a WhatsApp number or add the chat widget to your website. No new app for your customers.
Conversations arrive in one inbox
Every message lands in the same workspace, with the customer history and notes beside it.
Your team and AI take it from there
Assign, reply, let AI draft or send, and hand over to a person whenever it matters.
More places your customers can reach you
These channels are planned, not live yet. Tell us which one you need first.
Instagram DM SOON
Answer story replies and direct messages from the same inbox.
Messenger SOON
Bring Facebook page conversations next to everything else.
SMS SOON
Reach customers who are not on a chat app.
Email SOON
Keep email enquiries in the same thread history.
Stop losing customers to a slow reply.
Set up your shared inbox in minutes. Your customers keep using the channels they already know.