Bring every WhatsApp number into one shared inbox. AI understands Sinhala, Tamil and Singlish, pulls up customer context, and hands conversations to your team when needed.
Market figures based on 2026 Sri Lanka digital & tourism industry reports.
Every message lives on a single phone. No handoff, no coverage when that person is busy, asleep, or out.
A customer messages after hours. By morning they've already bought from the competitor who replied first.
Sales on one number, support on another, the owner's personal line on a third. Nothing is tracked or shared.
Your customers keep using the channels they know. Your team gets the context and workflow behind every reply.
Bring the customer entry points your team uses into one shared inbox, with a clear view of every open thread.
Assign chats to agents, let AI draft or send a reply when it is a good fit, and hand off to a human the moment judgement is needed.
Tasks, notifications and escalation keep unanswered conversations visible until someone owns the next step.
The tools to help your team respond with speed, context and good judgement.
Bring customer messages into one unified view. Track every conversation, assign the right teammate, and never lose a thread.
Connected channels · One viewKeep contact details, notes, tags, tasks and connected business context close to the conversation, so replies start with what your team already knows.
Contacts · Notes · TasksAI can draft or send routine replies, search approved knowledge, update context and surface sentiment. Your team decides when to review, take over or resolve.
Drafts · Auto-reply · HandoffAssignments, shifts, notifications and escalation make ownership visible, even when the team is busy or working away from the desk.
Assignments · Shifts · EscalationWork from the web inbox or your phone. Reply, assign, review and stay notified when a customer needs the team.
Android & iOSSee response times, conversation volume, sentiment and ownership, so you know what is happening on the front line.
Shifts · InsightsReal customers don't write textbook Sinhala or perfect English. They switch languages mid-sentence, type Sinhala in English letters — Singlish — and drop in emoji. PingHere's AI reads all of it and replies in the same natural style.
Bring your customer conversations into one shared inbox, with the team workflows and context to keep every reply moving.
Customers keep using the app they already know. Your team gets the context, automation and visibility to respond like a much bigger business.
Whether you run one number or several, your team sees the same conversation history and customer context in one place.
PingHere helps your team move faster without flattening the way your customers speak. It understands Sinhala, Tamil, English and Singlish, then leaves people in control of the reply.
If your customers message before they buy, PingHere is built for you. Pick your industry to see how it works.
Close orders in DMs without dropping a sale.
Learn moreAnswer booking enquiries around the clock.
Learn moreWin the high-consideration buys decided over chat.
Learn moreTake appointments and cut no-shows.
Learn moreHandle enrolments, fees & parent updates.
Learn moreKeep every lead warm and followed up.
Learn moreSee how PingHere fits shops, tourism, retail, clinics, schools and property teams.
View all use casesA real free tier, AI bundled into every plan, no setup fee. Cancel anytime.
Test the waters, no card needed.
For solo shops getting serious.
For growing teams that live in the inbox.
For high-volume, multi-branch operations.
Add PingHere to your existing account — a full month free to try it, then 20% off ongoing. One login, one invoice, zero hassle.
Set up your shared inbox in minutes. Your customers keep using the channels they already know.